Returns & Exchanges at Z-Edge
We want you to love your fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items with original tags. Simply ensure your pieces are in their original condition to receive a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn clothing in its original packaging, ensuring all designer tags and hygiene seals are still intact.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing